過度服務之迷思－－價位是關鍵嗎？ Myth of Over-Attentive Service- Does Pricing Matter?
灰色 GM(0,N)於 Habermas 溝通行動理論在校園衝突管理因子權重之分析 Weighting Analysis on Habermas Theory of Communicative Action on Campus Conflict Management Factors by Using GM(0,N) Model
金融服務業採用師徒制訓練業務人員的個案分析 Exploring the Adoption of Mentoring Program to Train Salesmen in Financial Service Industry
