面對高齡少子化及醫療成本不斷攀升的環境現況，為維持醫療照護品質，醫界及政府近年來積極發展透過智慧醫療來減緩因人力短缺可能造成的影響；財團法人醫院評鑑暨醫療品質策進會(簡稱醫策會)辦理NHQA國家醫療品質獎於2014年成立《智慧醫療類》評選，目的希望結合產業化、選拔及輸出優良的智慧醫療服務，以評選找出實際運用科技資訊於醫療管理的成功案例，藉由相互標竿擴大學習廣度，參與醫院可透過累積標章，從解決臨床問題到串聯醫療服務流程，最後透過整合技術、設備、服務流程形塑完整的智慧醫院架構，循點線面漸進式方式取得「智慧醫院全機構標章」，本文係介紹NHQA智慧醫院全機構認證制度，內容涵蓋制度設計、申請資格、歷年趨勢分析及標章介紹。

In response to the challenges of population aging, a declining birth rate, rising healthcare costs, and healthcare workforce shortages, Taiwan has actively promoted digital healthcare initiatives in recent years to maintain the quality of care and mitigate the impact of workforce shortages. To support these efforts, the Joint Commission of Taiwan (JCT) established the Digital Healthcare Category within the National Healthcare Quality Award (NHQA) in 2014. The initiative aims to foster innovation, identify outstanding smart healthcare services, and facilitate the dissemination of successful digital healthcare solutions.

Through a structured evaluation process, the NHQA identifies and recognizes healthcare organizations that effectively apply digital technologies to healthcare management and service delivery. By showcasing successful cases and promoting benchmarking among healthcare organizations, the program encourages mutual learning and continuous improvement. Participating hospitals may progressively accumulate recognitions, advancing from addressing individual clinical challenges to integrating healthcare service workfows.

By integrating digital technologies, medical equipment, and service processes, hospitals can gradually establish a comprehensive smart hospital framework. Through a progressive development pathway from individual solutions to workfow integration and ultimately to institution-wide implementation, organizations may achieve NHQA Smart Hospital Certification. This article introduces the NHQA Smart Hospital Certification program, including its framework, eligibility requirements, historical trends, and certifcation classifcations.