追求卓越醫療品質與病人安全管理的創新策略與實踐

Innovative Strategies to Achieve Excellence in Medical Quality and Patient Safety

在醫院經營管理中，醫療品質與病人安全是核心目標，高雄醫學大學附設中和紀念醫院由監督與治理團隊結合病人安全文化之理念，訂定宗旨、願景、目標，並配合國家衛生政策，發展醫品病安策略。為健全醫療品質與病人安全管理功能，並與全院組織發展策略結合，本院從「組織架構與雙向溝通機制」、「工作環境優化與精實管理」、「人員培育」、「資訊化」、「社會責任」五大重點創新策略，深耕醫療品質與病人安全工作，並有效提升醫院經營效率，確保醫療品質與病人安全的持續優化。

 

Medical quality and patient safety are the core objectives of hospital management. The governance and chief executive teams of Kaohsiung Medical University Chung-Ho Memorial Hospital have integrated a culture of patient safety into the hospital’s mission, vision, and goals and ensured alignment with national health policies when developing strategies to improve medical quality and patient safety. To improve the management of medical quality and patient safety in accordance with institution-wide strategic development, the hospital has implemented innovative strategies across five key domains: organizational structure and governance, work environment optimization and lean management, education and training, digital transformation, and social responsibility. These efforts have strengthened the hospital’s commitment to and continuous improvement of medical quality and patient safety while increasing operational efficiency.