醫療品質與病人安全的精進與實踐-義大醫院經驗分享

Advancing Healthcare Quality and Patient Safety: The E-Da Hospital Experience

本院自2004年開院以來，致力於提升醫療品質與病人安全，依據IHI安全照護系統架構，透過專責單位、跨部門協作、教育訓練及數據化管理，建立完整的品質管理機制。以完善的組織架構「病人安全暨醫療品質審議委員會」及下設七大工作小組執行運作，並推動病人安全通報、文化調查、病安巡訪、院層級查核及團隊資源管理等方式，強化全院病安文化，近年則運用Power BI智慧儀表板提升視覺化管理和效率。醫療品質與病人安全是永無止境的進步過程，面對環境多重挑戰，除仰賴全院同仁的共同參與外，我們將透過科技賦能、創新管理與團隊共創，持續提升醫療品質與病人安全。

 

Since its establishment in 2004, E-Da Hospital has been committed to enhancing medical quality and patient safety. Following the Institute for Healthcare Improvement framework, we developed a comprehensive quality management system through a dedicated management unit, crossdepartment collaboration, training programs, and digital management. The hospital’s Patient Safety and Quality Committee and its seven task forces are well-structured, overseeing operations and implementing safety reporting and rounds, cultural assessments, hospital-wide audits, and team resource management to reinforce a strong culture of patient safety. In recent years, Power BI dashboards have been introduced within E-Da Hospital to improve visualization and efficiency, facilitating the continuous promotion of medical quality and patient safety. Amid various challenges, we will continue to leverage technology, innovative management strategies, and team collaboration to ensure ongoing improvements in healthcare quality and patient safety.