人本、創新、卓越：打造高信賴度的健康照護體系

Person Centeredness, Innovation, and Excellence: Building a Highly Reliable Healthcare System

奇美醫院致力於打造卓越的醫療照護環境，並建立完善的醫療品質和安全管理架構。秉持「人本、創新、卓越」的核心精神。本院導入多元策略及做法，包括團隊資源管理、樂在團隊合作、病人安全巡查等，逐步建構持續學習系統及團隊合作文化，以強化整體醫療照護品質及安全。

我們不僅鼓勵病人積極參與醫療決策，也重視同仁參與組織管理，並積極推動數位轉型，引進AI技術應用於臨床與管理流程中，有效提升醫療效率、品質與安全性。相關成果不僅獲得多項國內外認證與競賽獎項的肯定，也印證了「以人為本」的文化結合創新科技，有助於打造高信賴度的健康照護體系。

在邁向卓越與永續發展的過程中，我們將持續參考國際架構與標竿經驗，培育領導人才，深化組織內的安全文化，鼓勵創新應用，並推動整體體系的品質提升，持續朝向「成為民眾最信賴的健康照護體系」的願景邁進。

 

Chi Mei Medical Center is dedicated to creating an excellent healthcare environment and has established a comprehensive framework for medical quality and safety management. Guided by the core values of person centeredness, innovation, and excellence, the hospital has implemented a diverse range of strategies focused on team resource management, joy in teamwork, and patient safety rounds to foster a culture of continuous learning and effective team collaboration, ultimately enhancing the overall quality and safety of care.

At Chi Mei Medical Center, we actively encourage patient participation in medical decision-making and staff involvement in organizational management. We also seek to promote digital transformation through the integration of artificial intelligence technology into clinical and administrative processes to enhance efficiency, quality, and safety. Our efforts have been recognized by many national and international certifications and awards, confirming that fostering a people-centered culture, combined with innovative tools, substantially contributes to building a highly reliable health-care system.

To achieve excellence and sustainable development, we aim to benchmark our approach against international frameworks, cultivate leadership talent, deepen the culture of safety, encourage innovation, and foster system-wide quality improvement. These milestones represent our vision to becoming the most trusted health-care system for the public.