會議口譯準備──以關鍵稽核法剖析專家決策

Decision Making in Conference Preparation: A Critical Decision Audit of Expert Interpreters

會議口譯準備（conference preparation, CP）與口譯品質密不可分，惟口譯員在準備過程所做的決策仍有待闡明。本研究以自然決策（naturalistic decision making, NDM）為理論基礎，採關鍵決策稽核法（critical decision audit, CDA）剖析會議口譯準備流程中的關鍵決策，系統性分析專業認知技能。共12位達專家水準的中英口譯員透過會議準備日誌記錄實際準備工作，分析後歸納出八大重要決策點。研究者以預擬之深究問題探討各決策點中所採用的策略與所關注的線索（cues），以及專家認知中的專家－新手差異。結果得出54個專家採用的策略與線索，以及26項專家與新手間的差異。研究有助拓展會議口譯準備現有知識範疇，並從認知角度檢視準備流程，凸顯專家決策過程的思維特徵，可供口譯員、教師與學生參考。

Conference preparation (CP) is critical to interpreting quality, yet the decision-making process remains underexplored. This Critical Decision Audit (CDA) study examined expert interpreters’CP decisions using the Naturalistic Decision Making (NDM) paradigm. Twelve expert Mandarin-English interpreters documented CP events through diaries, from which eight main decision points were identified. Analysis revealed 54 distinct cues and strategies that experts employed during CP and 26 expert-novice differences as perceived and recalled by the expert participants, many previously undocumented in interpreting literature. The findings expand existing knowledge of CP by illuminating cognitive aspects of expertise, offering insights for practitioners and trainers. This study bridges NDM and interpreting research, contributing a cognitive perspective to CP understanding.