全球化與文官考選技術之探討：以「團體討論」口試法為例   全文下載

Globalization and Civil Service Recruitment and Selection Strategy: An introduction to the Leaderless Group Discussion

全球化的趨勢對各國的文官改革，產生加速的效果，政府在全球化的浪潮中，也必須與其他政府或企業競爭人才。因此，文官考選制度必須採取策略的思維，羅致與考選適任人才。考選策略可分為關卡篩選、平衡計分與職能選才三個層面。本文提出概念示意圖，主張考選制度分試與否、成績如何加權，以職能作為考試內涵的取捨標準。我國現制考試方法以筆試為主，僅係職能概念中的「知識」一項，確實有必要檢討尋求最佳的考選策略。以工作關聯性作為考選策略主要考量，將有助考選效度的提昇。國內近年來採用「無主持人團體討論」考試方法，其應用成效如何，本文透過英國與日本作法，說明其推行成功的條件，並提出未來改善建議。

The trend of globalization has impacted the civil service reform in many countries. The governments have to compete with the private sectors for attracting high quality human resources in the wake of globalization. It is necessary for governments to view civil service recruitment and selection with strategic thinking. This article presented three levels of selection strategies including hurdles, balanced scoring and competency-based selection and issued the necessary efforts toward improving selection methods through the introduction of Leadership Group Discussion（LGD）.