台灣文官的公共服務價值觀與新公共服務精神的比較：經驗調查初探   全文下載

Comparing Public Service Values in Taiwan Bureaucracy and the Spirit of New Public Service: An Exploratory Survey

Public administration theories and practices have experienced dramatic changes, and new developments are on the way. After experiencing a para-digm shift from traditional public administration perspectives to New Public Management approaches, we are now witnessing an emerging third school. This third school, focusing on civil servants’and government’s responsibil-ity to uphold democratic and social criteria, is called New Public Service.
Taiwan has been in a period of democratic transition since the prior au-thoritarian government lifted martial law in 1987. Because many traces of influence from this regime are still found in some Taiwanese government agencies, whether Taiwanese bureaucratic values correspond to the democ-ratic government ideas of the New Public Service needs to be explored.
This paper used the data of the 2008 Taiwan Government Bureaucrats Survey to answer the above question. In sum, this paper finds out“democ-racy”is not always considered the most important value of public service by Taiwanese bureaucrats.