學生霸凌行為類型及其防制策略之個案研究：以新北市一所小學為例

A Case Study of the Type of Bullying Behaviors and Their Prevention Strategies for Students: Taking One Primary School of New Taipei City as an Example

本研究採個案研究法，以新北市一所小學為研究個案，個案學校對校園霸凌防制一直不遺餘力，但在防制時仍面臨到不同的霸凌行為。因此，本研究目的在於：1、探討個案學校常見的霸凌類型；2、歸納個案學校常用霸凌防制策略；3、分析個案學校在面對單一霸凌時相對可行的防制策略。研究者邀請學校行政人員、高年級導師及社工師共11人組成工作坊，研究過程採用文獻分析、問卷訪談與層級分析法進行多回合互動，先分析並整理出量化數據與質性意見，最後再將分析結果在焦點座談中討論、凝聚共識。本研究結論如下：1、個案學校常見的校園霸凌類型為「排擠於團體外的關係霸凌」；2、防制策略中以「培養學生的同理心和正義感」為最應該優先採取的策略；3、透過層級分析軟體能協助個案學校找出最適合防制校園霸凌的可行策略。

This study adopted case study method, taking a primary school in New Taipei City as an example. The case school has spared no effort to prevent school bullying, but it still faces different bullying behaviors. Therefore, the purposes of this study are as follows: 1. Explore the common types of bullying behaviors in case school. 2. Summarize the commonly used prevention strategies of students’bullying behaviors. 3. Analyze the relatively feasible prevention strategies in the face of a single bullying behavior. The researchers invited a total of 11 school administrators, senior tutors and social workers to form a workshop. First, literature analysis, questionnaire interviews and analytic hierarchical process (AHP) were used to conduct multiple rounds interaction. Second, the quantitative data and qualitative opinions were analyzed and sorted out. Finally, to build consensus the analysis results were discussed in the workshop. The conclusions were as follows: 1. For case school,“relational bullying involving exclusion”got the top priority that needs to overcome; 2.“Cultivating empathy and sense of justice in students”got the top strategy for preventing bullying; 3.Through AHP software can assist case school to find out the most suitable and feasible strategies for preventing school bullying.