高齡學習者使用智慧型手機上網行為影響因素與生活滿意度關係之探討

Exploring the Relationship Between Factors Affecting Internet Behavior and Life Satisfaction of Older Adult Learners with Use of Smartphone

智慧型手機直覺化操作介面深受高齡者的喜愛，因此，高齡教育機構紛紛開設智慧型手機的訓練課程，希冀高齡者透過此一人性化的科技享受數位生活帶來的便利性。因此，有關高齡者使用智慧型手機上網的影響因素遂成為重要之研究議題。本研究的目的在發展一測量模型，探究高齡學習者使用智慧型手機上網行為的因素，以及這些因素對於其生活滿意度的影響。研究方法採問卷調查法，並使用偏最小平方法來驗證研究模型與所提出之研究假設。研究對象為臺灣中部地區樂齡學習中心所開設智慧型手機課程的學員，共計回收394份問卷。研究結果顯示，高齡學習者使用智慧型手機上網的自我效能會正向影響他們上網取得保健、理財訊息，以及社交連結的認知程度。而影響高齡學習者生活滿意度的關鍵因素為社交連結面向。高齡學習者上網取得保健訊息與理財訊息對於其生活滿意度則無顯著的預測力。根據研究結果，提出建議給予高齡教育機構在規劃智慧型手機與平板電腦課程的參考，以及後續研究可調查的方向。

The intuitive design features and friendly interface of smartphone attract older adults. In Taiwan, many senior education institutes offer smartphone training courses for older adult learners who are interested in learning this innovative technology. It is expected that the training courses can help them to enjoy the benefits of using smartphone and increase their life satisfaction. Therefore, it is important to investigate the factors that influence older adults’ behavior of using smartphone. The purpose of the research was to develop and test a research model that investigates the factors (self-efficacy, social connection, the need to seek health information, and the need to seek financial information) affecting older adult learners’ Internet behavior and their life satisfaction with use of smartphone. Also, this research sought to identify the relationship between the proposed variables. Survey method was used to collect research data. A Structural Equation Modeling was performed using Partial Least Squares regression for data exploration and model estimation. The participants were 394 older adult learners from smartphone training courses in active aging learning centers located in central Taiwan. The research results revealed that self-efficacy significantly affected older adult learners’ social connection, the need to seek health information, and the need to seek financial information. The construct of social connection yielded a positive influence in respondents’ life satisfaction. The implications of these results for practice and future research are also discussed.