企業員工數位學習文化認知類型之研究   全文下載

Exploring Cognitive Types of Digital Learning Culture through Employees’ Perspectives

網路時代的來臨，數位學習趨於主流，然而其發展過程中面臨許多困難，例如：如何改變企業固有文化，引進數位學習並使員工有效使用，進而增加公司效益、加強網路安全、防止駭客入侵竊取公司重要資產，以及避免員工不恰當使用數位學習平臺等狀況。現今也愈來愈多企業透過數位學習平臺訓練員工以節省成本，其方法包括建立數位網站、設計手機APP軟體等。當企業從事數位學習形成文化時，會有許多對於數位學習存在不同喜好及看法的人，主管支持與否、員工的抗拒或接受態度等，都是可能出現的認知類型，故本研究欲了解公司內主管及員工對導入數位學習後有何反應，歸納出數種可能類別後，一一針對其特性提供可行的實務建議，協助企業順利地塑造數位學習文化，為本研究的主要目的。本研究以Q方法進行資料蒐集與分析，有效樣本共計23位，依研究結果將數位學習文化認知類型分為潮流追隨型、積極主動型、主管領導型、功利獎勵型及創意社交型，以了解企業數位學習文化認知類型，期能提供企業在推廣與使用學習之參考。

At the age of internet, “digital learning” is a popular way for corporations to improve efficiency. However, there are many problems during its development. For example, how to change the enterprise’s culture, prevent hacker attacks and use digital learning system properly. Nowadays, more and more corporations have introduced digital learning to reduce cost through websites and mobile phone applications.
When the enterprise starts to introduce digital learning, employees may hold different opinions. The purpose of this study focuses on the reaction types of employees. The Q method has been used to collect and analyze data, and a total of 23 participants were selected. According to the results, the digital learning culture perception types of employees are categorized into five types including pursuing trenders, proactive initiators, competent leader, utilitarian rewarder and stable developer. Identifying these digital learning culture perception types of employees can help managers go further to promote and use it.