尋書導引iLib Guider APP之建置經驗：國立公共資訊圖書館智慧圖書館服務

Establishment of Book-finding Navigator (iLib Guider APP) A Smart Library Service of National Library of Public Information

國立公共資訊圖書館服務全國民眾，是國內首座兼具實體與數位服務的國立級公共圖書館，提供給民眾閱讀、探索、休閒與學習等服務功能。為了建置室內定位導航基礎建設環境，促進並開發公共圖書館之創新服務，將微定位技術引入圖書館，整合多元資訊服務，並輔以地理資訊，開發符合現有行動載具使用之「圖書館全方位行動服務APP」平臺，以串接圖書館線上服務及結合行動載具之應用，提供民眾尋書智慧導覽及主動通知服務；經由智慧感知服務的建置，提供行動定位及藏書區域路線導引功能，並配合館區周圍裝設微定位感應裝置，供系統偵測民眾所在位置導引藏書區域路線、定點指標及行動導覽服務。總計完成部署逾300個微定位感應裝置（Beacon）於總館及中興與黎明二個分館，室外定位採用GPS定位系統、室內定位採混合訊號模式（Beacon、Wi-Fi、地磁訊號、手機陀螺儀）整合之定位技術，並開發整合總館及二所分館之室內自助尋書導引系統iLib Guider APP，包含館藏導引、借閱查詢、活動推播、主題導覽、智慧導引等功能，提供給讀者不同的尋書體驗，更方便利用圖書館資源。此一創新服務，榮獲107年資訊月百大創新產品獎數位政府類獎項，打破傳統圖書館多年找書模式，將更進一步引領更多圖書館在資訊服務的創新及應用發展。

National Library of Public Information is a library with the substance of REAL (Reading, Exploring, recreAtion, and Learning), the digital resource cloud center for national public libraries, and a digital public library that combines physical and virtual services. In order to build an indoor positioning navigator environment, and promote innovative services, we provide beacon technology assisted by geographic information, which is Applied to the library information services. An all-around smart service APP has been built and connected to the library online service as well as the mobile services. It provides book navigation and alert services by using beacon sensors, which can detect the users' position and provide guidance to the location of the bookshelves. The beacon deploys among the Main Library and its two branches, GPS, and Mixed signal modules (which integrate with position technology, including beacon, Wi-Fi, geomagnetic signal, and cell phone gyroscope.). Finally, the iLib Guider APP - a book navigator has been developed. It combines the services of “Mobile Library Card”, “Library Online Catalog Inquiry”, and “Library Collection Navigation” to allow user to use library unimpededly. This brings a whole new experience for searching and navigating the books, as well as the facilities and services in the Library, without help from any librarians, so now they are able to do it on their own. This smart library service won the “2018 I.T. Innovation Elite” product award from Taiwan Information Month, which is one of the biggest technology exhibition awards in Taiwan. It breaks through traditional ways of looking for books in the library, and will lead to more innovative library services in the future.