博物館睦鄰方案滿意度與地方依附感之關係研究－－以國立科學工藝博物館為例

Community Residents' Satisfaction with the Museum's Community Relation Program and Their Place Attachment：A Case Study at the National Science and Technology Museum

工博館在建館至開館初期曾發生鄰近居民以影響生活品質為由進行抗議的事件，自民國八十七年九月起，工博館以敦親睦鄰為目的，為館區周圍十四里的里民開辦「睦鄰方案」。本研究目的即是為了解「睦鄰方案」的成效，針對十四里里民對本方案之認知情形、參與情形、滿意度與地方依附程度的關係作問卷調查。本研究發現里民對工博館的地方依附感屬於中上程度，且隨職業、戶籍、是否擔任志工等三項人口變數有差異；里民對「睦鄰方案」的整體滿意度有中等以上的評價，且隨里民所屬戶籍、是否擔任志工、是否曾參觀工博館、是否曾參與睦鄰方案等因素而有差異；知道「睦鄰方案」的里民約有六成，里民的地方依附感及對「睦鄰方案」的滿意度隨里民對「睦鄰方案」的認知程度及參與率而有差異。本研究最後針對增加里民對「睦鄰方案」的認知參與及提升地方依附感提出建議。

Community residents protested the building and primary opening stages of the National Science and Technology Museum(NSTM). In September, 1998 the NSTM started its ''Community Relation Program'' in the 14 surrounding villages to improve the community-museum relationship. The purpose of this research is to study the effects and results of the program. To fulfill this, a survey was conducted to find out the residents' recognition, participation and satisfaction to the program, and their place attachment to the NSTM. The research finds that the residents have a moderate level of place attachment to the NSTM, and the level varies according to the variables of occupation, residence and whether being a volunteer at the NSTM. The residents' satisfaction to the program is also at a moderate level, and the level varies according to the variables of residence, the participation and whether being a volunteer at the NSTM. About 60% of the residents involved in the survey recognize the program. Their place attachment and satisfaction to the program varies according to their recognition level and participation rate to the program. Finally, the research proposes how to increase the residents' recognition to the program and how to enhance the residents' place attachment.