從社區文化觀點談博物館的圖書資訊服務

The Museum Library Information Services in Community

博物館是社會文化事業，不僅要利用圖書資訊優勢參與社會各項文化活動，還要透過社區參與來發展服務。博物館是資訊傳播機構，透過社區參與，才能將其資訊服務化被動為主動，並進一步開放延伸性服務，與社區之間建立積極關係。博物館本身可視為一個完整的資訊系統，並不只是單純的展示廳、教室、儲藏室、行政區和公共區域等空間的集合體，也不只是由很多館員、觀眾、志工、廠商擔負的展示、教育、蒐藏及研究的功能體，而是在這些組成單元中，有很多溝通和資訊服務進行運作的系統。博物館圖書室和其資訊服務就交互連結於博物館這個系統內。在博物館提供給觀眾的訊忌中，圖書室佔有一個必要的因素，因為這些訊息來自於博物館各式展示主題和蒐藏品，當這訊息經過適當傳達並被接收後，就變成外界的相關資訊，也可能是某特定社區的資訊。博物館圖書資訊服務在這系統中扮演的角色，就是如何將訊息適當傳遞、詮釋並被了解，讓博物館資訊形成過程更為豐富，直接或間接提供給館員、觀眾及社區。

The museum is an enterprise for social culture. Its interrelationship with community can be built not only by cultural activities but by library information services. The museum is an information system rather than a conglomeration of spaces-exhibits, classrooms, storage areas and offices-or a gathering of functions and departments, with communication going on within the parts. The museum library and its information services are integral links in this communication and information system we call the museum. The library in the museum should be an integral element in the message the museum offers to visitors. When it is well conveyed and received, the message becomes information about some particular community. The museum library enriches this information process for the community.