職場疲勞的概念分析

Concept Analysis of Occupational Fatigue

職場疲勞，或稱工作疲勞，常發生於與服務對象有密切互動的工作者，如醫護人員。職場疲勞不僅會使護理人員專業表現下降、醫療錯誤增加，更會危及病人安全，目前國內外對於職場疲勞的相關因素，雖已多加探討，但未有針對護理人員職場疲勞提出有系統的概念分析。本文依Walker及Avant出的概念分析法，界定職場疲勞的定義性特徵，列舉典型、邊緣及相反案例，確認職場疲勞發生的前置因子與後果，並論述其相關實證資料，期望藉此概念分析幫助醫院經營者或護理管理者認識職場疲勞，進而正視其重要性、檢視有效策略並執行，進而改善護理人員的工作職場。

Occupational fatigue, also known as job fatigue is found to occur most prominently amongst professionals working in close interaction with clients, including medical staff providing direct physical care to patients. Fatigue in nursing staffs may lead to poor performance and medical malpractice which can adversely affect the safety of patients. Although the associated factors of occupational fatigue have been discussed, the systematic concept analysis of fatigue in nursing staffs is yet to be studied. According to the concept analysis proposed by Walker and Avant, the study aims to identify the characteristics of occupational fatigue by exemplifying typical, edge and contrary cases. The attributes and consequences of occupational fatigue can then be investigated by discussing the relevant empirical data. The results from the study can later be used to enhance the understanding of occupational fatigue among hospital administrators and nursing supervisors. Hence, they will be facing and inspecting the importance of fatigue then executing effective strategies to improve the working conditions for nursing staffs.