高齡族群使用電視機遙控器之認知設計提案

The Cognitive Design Proposal of the TV Remote Control for Aged People

本文乃續前文「高齡族群對產品操作障礙與認知之研究－以電視機遙控器為例」（林振陽，民82）之後續設計提案。在前文中已提及高齡者對產品操作障礙，在舉例的電視機遙控器，有7種操作功能類型要因及4種操作型態取向要因之分析結果，並接以提供設計方針建議，以作為實務產品設計時之具體參考。據此本文，乃以工業設計的手法，運用認知設計的原則及程序，從事電視機遙控器的面板設計，希望能對高齡者此一特殊群體，創作出一較無操作障礙的電視機遙控器。對於高齡者適用的產品之實務設計流程，建議的自輔助其學習操作的主要方法著手，倒如：位置法、標記法、關鍵法、及組織化法等。同時，本文也介紹一些有關面板設計上應注意的圖樣識別基本理論，並對認知設計的原則及設計程序加以論述；使設計者在認識使用者之後，產生一個原型概念，作成模型，進行原型的模擬測試，瞭解使用者對產品的認知，並作成結果展示發表。原型概念的生成絕不是唯一的，也不是最佳的決策；以認知設計的理論而言，僅可稱之為合理的、適宜的決策罷了！在經由原型模擬測試的結果分析之後，得知確實是比前文的諸舊有測試功能模型的操作成績及正誤反應來得明顯優良。在原型的設計特點上，本文風合了印刷要緊及操作鍵的配置要素，二者相輔相成，綜合而完成原型產品的設計製作。未來，希望能進一步探討高齡者其他日常生活的產品，期能創造出一個無障礙的產品操作環境，提供予高齡者維持獨立自主的生活，此目的及作法期待各界的關懷與重視。

This proposal was created after the latest research named 'The Obstacles and Cognitions of Operating Product for Aged People by thr Example of TV Remote Control', The latter study had mentioned there were 7 operating function patterns ans 4 operating orientation styles for the operating product obstacles of the aged people. Moreover, it provided some design principles to do the concrete suggestions for the practical product design and the procedures for the cognitive design of the TV remote control.In the actual design process, we firstly consider to notice the methods which are position method, symbol, key point method, and group method can help the aged people to operate the products. After the basic introduction of the sign identification theories and the cognitive design rules, we made the prototype concept and model to test the samples. According to the test conclusions, we knew that the prototype model was more excellent than the 6 older function models. The panel proposal combined the printing factors with the layout factors to carry out the reasonal model. In the future, we will hope to discuss more daily products with the cognitive design for aged people to support their independent life.