應用近場通訊於行動導覽系統之研究與實作

Using Near-Field Communications Technology in Exhibition Navigation System

目前展場導覽的主流方式為人力導覽、語音導覽、KIOSK導覽、QRCode。然而這些導覽方式各面臨設備提供不足、設備與維護成本過高以及導覽系統操作不便等問題。本文中比較分析了上述這些導覽方式的優缺點，並藉由近場通訊技術提出一套克服上述系統缺點的導覽系統架構。此架構使用參觀者的智慧型手機作為導覽設備，藉由感應預先在展品周遭設置好的NFC標籤來識別展品並透過網路取得此展品的導覽內容（語音、文字與影像）。我們也利用此架構實作出以中國文化大學華岡博物館的館藏以及展場規劃為目標的行動裝置導覽系統。

Numerous existing methods can be used to provide guidance services at exhibitions, including tour guides, audio recordings, kiosks, and QR Codes. However, such methods have shortcomings, such as a shortage of guidance devices, high cost of purchasing or renting guidance devices, and complex operations. In this paper, we compare the advantages and disadvantages of these existing methods. Subsequently, we propose the design of a near-field communications (NFC) technology-based system as a guidance service for exhibitions. The proposed structure utilizes patrons' smartphones as a guidance device to overcome the shortage of guidance devices, thereby reducing the involved costs. The smartphones detect prepositioned NFC tags placed at certain locations around an exhibition and multimedia content for the exhibition can be accessed through a network to enable the system to act as a guide for the patrons. Compared with other methods, such as QR Code guidance, the proposed method provides a guidance system that is simpler to operate. The proposed approach improved upon several shortcomings of existing guidance approaches. We also applied the design to implement a guidance service system that simulated providing guidance service at an exhibition at the Hwa Kang Museum.