國小特教班助理人員工作現況及其滿意度之研究

Working Condition and Job Satisfaction of Paraprofessional for Special Education in Elementary Schools

本研究旨在探討桃竹地區國小特教班助理人員的工作現況及工作滿意的差異情形，以桃竹地區國小特教班助理人員為研究對象。工具為「國小特教班助理人員工作現況及工作滿意度問卷」，所得資料以次數百分比、平均數、單因子單變量及多變量變異數分析等方法進行處理。根據研究發現，可歸納下列幾項结論：
1、桃竹地區國小特教班助理人員的主要工作內容為「生活照顧工作」之「常規指導」及「生活訓練」部分，其次是「協助教學工作」的「秩序維持」部分。
2、助理人員整體工作滿意度略偏向不滿意。而在工作成就及工作環境分向度則為滿意；在待遇及進修狀況分向度則屬不滿意。
3、關於不同背景變項的助理人員工作滿意度的差異情形，服務年資為「1年以下」的助理人員整體工作滿意度明顯高於服務年資為「1-3年」的助理人員；其他背景變項則沒差異。
4、工作滿意的各分向度方面，「1年以下」及「7年以上」服務年資之助理人員在「待遇方面」向度的工作滿意程度，皆高於為「1-3年」服務年資的助理人員。

The purpose of the studies were to investigate the working condition and job satisfaction of paraprofessional for special education at elementary school in Taoyuan and Hsinchu, and it also focused on influence of paraprofessional with different personal and work-related backgrounds.
The studies use questionnaire survey to paraprofessionals for special education at elementary school in Taoyuan, and Hsinchu. The research tool was "Questionnaire of working condition and job satisfaction of paraprofessional for special education at elementary school in Taoyuan and Hsinchu." The research data analyzed with statistical methods, such as percentage, average, single factor ANOVA analysis, single-factor multivariate analysis of variance, etc.
According to the research results, the conclusion summarized as follows:
1. The major working content of paraprofessional for special education at elementary school in Taoyuan and Hsinchu was "Life Care" with "General Guidance" and "Life Training". The minor part was "Assist in Teaching" with "Maintain Order".
2. The summary results of job satisfaction of paraprofessionals were partial to dissatisfied slightly. In subscales, "Working Achievement" and "Working Environment" were satisfied, but in "Treatment" and "Education Status" were dissatisfied.
3. The difference of job satisfaction of paraprofessional with different personal and work-related backgrounds was paraprofessionals who serve below one year moreA satisfied than serve between one to three years. The result display years of service will influence the difference of job satisfaction significantly, others background variable won't cause difference significantly.