英文摘要 |
Importance-performance analysis (IPA), importance-performance gap analysis (IPGA) and importance-performance map analysis (IPMA) analyze the importance and performance domains of measured items or constructs as well as conduct classifications. Nowadays, several issues about IPA, IPGA and IPMA need to clarify. They benefit educational leadership and management researches to understand the analysis the strengths and weakness of measurement items and constructs. Therefore the study conducted document analysis and systemic review, focused upon analyzing the development of IPA, IPGA as well as IPMA, and discussed how to use these methods in educational leadership and management researches. For these three research methods, this study pointed out their theoretical bases, clarified the related translations in Chinese, described briefly developmental ideas, illustrated operational processes, as well as proposed six new analytic methods and 21 new assessment indexes. Finally, empirical testing by using practical data showed that zvalue based importance-performance analysis (ZIPA) and IPGA gap and composite matrix (IPGA-GCM) perform better than other methods. Using performance data to conduct IPMA is a better choice. Discriminant analysis, discrimination index for IPA (DIPA), discrimination index for IPGA (DIPGA) and discrimination index for IPMA (DIPMA) also can validly evaluate the performance of analysis models. |