博物館觀眾意見回饋機制的檢討與展望－－以科工館觀眾服務卡反映之展示意見為例 The Review and Prospect of Visitor Feedback Mechanism in Museum -An example of exhibition-related comments in the Visitor's Comments Card archives of the NSTM
博物館與社區互動－－以國立科學工藝博物館為例 Interaction between Museums and the Community: A Look at How it Works at the NSTM
國立科學工藝博物館社會資源與行銷之結合－－以「感性的科工」為主軸探討 The National Science and Technology Museum as a Social Resource: Presenting 'Science and Technology with Feeling'
博物館行銷會員制之實作研究 A Realistic Look at Museum Members Clubs (Synopsis)
