探討不同科技涉入程度之使用者在AI素養與AI焦慮之研究

Research on AI Literacy and AI Anxiety Among Users with Different Levels of Technology Involvement

隨著AI日漸成為人們解決問題採用的工具，其應用有望成為推動未來教育創新與數位轉型之關鍵動能。當然有正面看待的指引亦有反面焦慮的擔憂，對AI的認知與伴隨而來的風險也正隨著技術與應用成長持續地找尋平衡之中，更反映出AI所引發之新型態學習與教育模式的重要性。本研究藉由科技涉入程度量表進行群體劃分，再透過問卷調查探究運用AI進行學習或教學之使用者在AI素養與AI焦慮的差異，接著分析不同程度之群體，使用者的AI素養對AI焦慮之影響。研究結果證實，高度科技涉入之使用者在AI素養的意識與倫理上均具顯著優勢，即頻繁使用新技術，對理解和面對潛在風險時更具自信，卻也會在AI的學習與其所帶來的風險中更加憂心。對不同科技涉入之群體進行分群因果探究，發現使用者的AI素養之意識會造成部分群體在AI學習與存在風險產生焦慮。而AI素養之倫理更是對隱私侵犯、工作替代、學習、存在風險與缺乏透明度等現象所引發的AI焦慮有部分顯著的影響。可見新技術的普及從育人做起，培養使用AI工具所需具備的AI素養，應會與伴隨而來的AI焦慮共存。

As AI is progressively adopted as a means of problem-solving, its applications are expected to emerge as a critical impetus for advancing educational innovation and driving digital transformation in the future. This evolution brings both optimism and apprehension. Balancing the recognition for AI with the risks associated with AI is a persistent pursuit in the evolutionary process of technology and its application. This balance underscores the growing importance of emerging AI-driven learning and educational models. This study examines how varying levels of technological involvement among users influence their AI literacy and AI-related anxiety. Participants were categorized based on their degree of technological engagement using a standardized scale, followed by a survey assessing their AI literacy and anxiety levels. Findings indicate that users with high technological involvement exhibit significantly greater awareness and ethical understanding of AI. They frequently adopt new technologies and are more confident when faced with potential risks. However, these users also report heightened anxiety concerning the potential risks in AI’s learning. Further analysis reveals that AI literacy, particularly ethical considerations, some significantly impacts AI-related anxiety across various groups, affecting concerns about privacy invasion, job displacement, learning, AI learning, existential risks, and lack of transparency. These results highlight the importance of fostering AI literacy from an educational standpoint, suggesting that as new technologies become more prevalent, equipping AI users with the necessary AI literacy will be crucial in managing the accompanying anxieties.