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篇名
系統性品質文化的力量:創造卓越的醫療典範
並列篇名
The Power of Systematic Quality Culture: Creating Excellent Healthcare Models
作者 洪冠予 (Kuan-Yu Hung)
中文摘要

國家醫療品質獎(NHQA)自2000年推動醫品圈競賽以來,逐步發展系統類、卓越中心與社區機構組等多元評選機制,鼓勵醫療機構以持續改善、團隊合作與創新管理為核心,建構品質文化並發展特色醫療模式。迄今已有超過232個單位參與,展現對醫療品質提升的實質貢獻。「卓越」並非單一標準,而實踐卓越的過程中,應關注成果、效能與可近性、行政支持與數位轉型的落地,以及透過研究發表、認證與交流獲得同儕肯定,進而形塑制度化與標準化的長遠價值。 透過此歷程,NHQA不僅成為激勵團隊的舞台,更協助醫療機構建立長期競爭力與永續發展模式,持續引領國內醫療品質精進。

英文摘要

Since 2000, the Healthcare Quality Improvement Campaign (HQIC), the predecessor of National Healthcare Quality Award (NHQA), has gradually expanded its evaluation framework to include the categories of system, centers of excellence, and community institutions. These mechanisms have encouraged healthcare organizations to embed continuous improvement, teamwork, and innovative management as guiding principles, thereby cultivating a culture of quality and developing distinctive healthcare models. To date, more than 232 organizations have participated, demonstrating tangible contributions to the advancement of healthcare quality. Excellence is not defined by a single benchmark. The pursuit of excellence requires attention to outcomes, effectiveness, and accessibility, as well as the practical integration of administrative support and digital transformation into practice. It also entails peer recognition achieved through publications, accreditation, and professional exchange, which, in turn foster institutionalization and standardization as sources of long-term value. Through this process, the NHQA has served not only as a platform that motivates healthcare teams but also as a catalyst that enables healthcare organizations to establish lasting competitiveness and sustainable development models, continuously guiding the enhancement of healthcare quality in Taiwan.

起訖頁 006-009
關鍵詞 持續改善卓越發展醫療品質continuous improvementpursuit of excellencehealthcare quality
刊名 醫療品質雜誌  
期數 202509 (19:5期)
出版單位 財團法人醫院評鑑暨醫療品質策進會
該期刊-下一篇 從創新思維到醫療實踐:聯新國際醫院的持續品質改善之路
 

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