The COVID-19 pandemic has significantly transformed people’s lifestyles, as various epidemic prevention measures have led to restricted social interactions, prompting numerous industries to adopt extensive digital strategies, to coped with limitations arising from interpersonal isolation. Psychological counseling is no exception. This paper begins by discussing the pandemic’s impact on interpersonal relations, exploring the alienation among individuals triggered by the pandemic, changes in life habits, and the advent of various stress-related issues. It then discusses psychological adaptation issues induced by the pandemic, such as fear and anxiety about death, pandemic-related depression, increased adaptation difficulties for mental health patients, and the rise in suicide rates, among others. In response to these issues, this paper contends that promoting telecounseling is a necessary mental health intervention in the pandemic era, representing an important development trend for future mental health professionals. Therefore, this paper presents an overview of the development of telecounseling, its advantages and disadvantages, and addresses the relevant ethical concerns. Additionally, it reviews the current state of Chinese telecounseling platforms, from the early phases of telecommunications counseling in Taiwan to the present-day surge in video counseling across Taiwan and China. The objective is to attract more scholars and counseling practitioners to acknowledge the significant value of telecounseling and encouraging further development and refinement.
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