內在價值與考試焦慮對線上課業求助行為的影響：內在價值與考試焦慮交互作用的角色

The Influences of Intrinsic Value and Test Anxiety on Online Academic Help-Seeking: The Role of Interaction Between Intrinsic Value and Test Anxiety

尋求課業幫助對於學生課業成就有正向的影響與利益，網路學習可增加學生使用課業求助的意願。如何透過網路促進學生的課業求助行為，是教育學者關注的重要議題。本研究的主要目的在探討內在價值、考試焦慮與兩者交互作用對線上課業求助的影響。此研究為橫斷面研究，採用問卷進行調查研究。研究對象來自兩所醫藥大學，透過立意取樣方式，總計調查154位老人照顧學系學生。研究工具為內在動機量表，包含內在價值量表與考試焦慮量表，以及線上課業求助量表，包含資訊搜尋、正式詢問與非正式詢問。資料分析方面，利用階層迴歸分析探討背景資料、內在價值、考試焦慮，以及內在價值與考試焦慮的交互效果對線上課業求助行為的影響。分析結果顯示，內在價值、性別、年齡與網路課業資訊搜尋經驗對線上課業求助有顯著影響。然而，考試焦慮並沒有對線上課業求助產生影響。另外，內在價值與考試焦慮的交互效果對資訊搜尋與正式詢問產生影響。針對不同背景、不同內在價值與考試焦慮程度的學生，應使用適當的方法鼓勵其使用線上課業求助行為。

Academic help-seeking is positive and beneficial to students academic achievements. Online learning can increase students intention to utilize academic help-seeking. How to promote students academic help-seeking behaviors through the Internet is an important issue concerned by educators. This study aimed to explore the influences of intrinsic value, test anxiety and their interaction on online academic help-seeking. This study was a cross-sectional survey research. Through purposeful sampling 154 students of elderly caring department in two medical university were surveyed. The intrinsic value scale and test anxiety scale were employed to assess participants motivational factors; while the information searching scale, formal query scale and informal query scale were utilized to evaluate their online academic help-seeking behaviors. Regarding the data analysis, the hierarchical regression analysis was conducted to explore the influences of demographics, intrinsic value, test anxiety, and the interaction effect between intrinsic value and test anxiety on online academic help-seeking behaviors. The results showed that intrinsic value, gender, age and experience of online academic information search had significant influences on online academic help-seeking. However, test anxiety did not impact online academic help-seeking. Otherwise, the interaction between intrinsic value and test anxiety had influence on online academic help-seeking. There is a need to use different approaches to encourage students who possess different background, intrinsic value, and test anxiety to utilize appropriate online academic help-seeking.