檔案數位治理與創新管理之展望

Prospects for Digital Governance of Archives and Innovation Management

本文旨在探討在全球數位治理趨勢下，我國檔案管理的轉型需求。隨著資料治理深化與AI發展，檔案已從單純行政稽憑功能轉化為國家重要資料資產，促使檔案管理須由傳統保存走向前端治理與全程生命週期，甚至於過程中因應用回饋而整合互動管理。面對文件電子化、流程雲端化與國家檔案館啟用，電子檔案整體制度上需朝向提升數位格式一致性、詮釋資料品質、線上移轉、長期保存架構與資安韌性推動。
我國近年已建立文檔系統驗證、電子檔案檢測工具與電子交換系統，並導入GenAI OCR、影音擷取與智慧服務，逐步奠定標準化與可稽核的治理基礎。國際上如美、英、澳的做法則呈現AI協助內容分析、雲端與分層儲存、長期保存格式標準化、全面線上移轉等趨勢，相較而言，我國在格式規範、自動化稽核與長期保存架構仍需進一步強化。
展望未來，建立國家級資料中心與檔案雲、導入零信任資安、發展AI自動分類、語意檢索與銷毀、機敏資訊判斷等能力，以API與微服務提升系統整合；配套之法規調適與專業人才培育等均為關鍵。
總結而言，我國檔案管理正由電子化邁向智慧化，本文希可為後續政策與技術發展提供參考。

This study examines the transformation needs of Taiwan’s archival management system amid global digital governance trends. As data governance advances and AI technology matures, electronic records have shifted from mere administrative and audit evidence to critical national data assets, prompting archival management to evolve from traditional preservation into front-end governance and full life-cycle, and, in response to application feedback during processes, further integrating interactive management. With document digitization, cloud-based workflows, and the launch of the National Archives, the overall electronic records management framework must enhance digital format consistency, metadata quality, online transfer mechanisms, long-term preservation frameworks, and cybersecurity resilience.
In recent years, Taiwan has established document system certification, electronic record inspection tools, and an electronic document exchange system, while incorporating AI-based OCR, audiovisual extraction, and intelligent services to build a more standardized and auditable governance foundation. International practices in the U.S., U.K., and Australia highlight trends such as AI-assisted content analysis, cloud and tiered storage architectures, standardized long-term preservation formats, and fully online transfer processes, by comparison, indicating that Taiwan still needs further improvement in format standards, automated auditing, and long-term preservation mechanisms.
Looking forward, the study proposes establishing national data centers and archival clouds, adopting zero-trust security, developing AI-based classification, semantic search, and disposal as well as sensitive information identification, and enhancing system integration through APIs and microservices. In addition, supporting regulatory adjustments and professional talent cultivation are all essential.
Overall, Taiwan’s archival management is progressing from digitization to intelligent governance, offering insights for future policy and technological development.