化學品危害通識虛擬實境多國語言化教材開發與應用評估

Development and Application Evaluation of Multilingual Virtual Reality Educational Materials for Chemical Hazard Communication Training

虛擬實境技術（Virtual Reality，VR）提供了一種獨特的身歷其境感，並獲得越來越多的機構採用為教育訓練與模擬練習模式。使用者在虛擬空間中模擬化學品現場作業情況，透過危害辨識及體感方式來提升使用者對危害辨識能力。移工協助填補勞動力缺口，為臺灣經濟發展做出重大貢獻，但他們的工作權益及安全保障卻仍有待加強，目前移工在全產業「職災失能千人率」幾乎是本國籍勞工的2-3倍。移工未接受完整的勞工安全教育與訓練、沒有適當的教材及翻譯，或是端賴資深移工教導等，均是移工持續發生失能職災的可能因素。為保障移工在接觸化學品之安全，在13個單元教材之化學品危害通識虛擬實境教育訓練系統平臺架構之基礎上，為移工陸續完成多語化（越南文、印尼文、英文）化學品危害通識虛擬實境教育訓練教材，提供於模擬情境中親身體驗工作安全注意事項與職場可能會發生之意外事故與風險。
多國語言版教材經由收集來自26家事業單位約150位移工（越南籍、印尼籍、菲律賓籍）之回饋意見，參與者對教材內容之真實感、提升化學品安全管理與危害認知及引發學習興趣等皆有超過9成之滿意度。顯見此多語化化學品危害通識虛擬實境教材，能提供移工順暢且具高度沉浸式感覺之學習歷程，提高教育訓練可近性及其學習成效，並有助於平臺推展與落實化學品相關安全衛生教育訓練，提升事業單位對於危害性化學品安全衛生管理能力。

Virtual reality (VR) technology provides a unique sense of immersion and is gaining traction as an educational training and simulation practice model adopted by more institutions. Users simulate on-site chemical operations in a virtual space, where they can identify hazards visually and through somatosensory feedback, thereby improving their hazard recognition skills. Migrant workers help fill labor gaps and make great contributions to Taiwan’s economic development, but their work rights and security are insufficient. In addition, the '' Disability cases due to Occupational Disaster per thousand people'' of the foreign migrant workers in the manufacturing industry is almost 2-3 times that of domestic workers, indicating that providing convenient and accessible safety and health education and learning resources for the migrant workers is also an important task. To ensure the safety of migrant workers exposed to chemicals, multilingual education and training materials (Vietnamese, Indonesian, and English) have been developed. These materials are based on the platform architecture of the 13-unit virtual reality education and training system for chemical hazards. Migrant workers can use these materials to experience possible accident risks and actual workplace operations in simulated situations.
Feedback from about 150 foreign migrant workers (Vietnamese, Indonesia and Philippine) from 26 institutions was collected from the user experience of multi-language virtual reality education and training materials, and more than 90% of the participants were satisfied with the authenticity of the content of the materials, the improvement of chemical safety management and hazard awareness, and the arouse of learning interest. It is evident that this multilingual virtual reality education and training materials can provide migrant workers with smooth and highly immersive learning experience and its learning effectiveness. In addition, these education and training materials will help the platform promote and implement chemical-related safety and health education and training and improve the safety and health management capabilities of institutions for hazardous chemicals.