以Q方法探討安靜離職認知類型之研究

Using Q Methodology to Explore the Cognitive Types of Quiet Quitting

近年來，工作環境的變動及員工價值觀的多元化，安靜離職的現象日益普遍。本研究以安靜離職者的角度，探討其選擇安靜離職之動機，並以此分類成不同的認知類型，以期藉著不同認知類型的特點，讓企業在從事組織內訓時有所助益。本研究目的有二：一為發展安靜離職者之認知類型的相關題項，二為安靜離職者之認知類型。研究採Q方法進行資料的收集與分析，再從不同面向切入探討，設計36個相關題項，選定具有工作經驗者31人進行問卷調查。根據結果顯示，歸納出以下四種類型的安靜離職者，分別為自主消退型、責任保留型、信任缺失型及期望失衡型，再針對不同類型的安靜離職者給予相關的管理建議。

In recent years, the changes in the work environment and the diversification of employee values have made the phenomenon of quiet quitting increasingly common. This study examines the motivations behind employees' choices to engage in quiet quitting from their perspective, categorizing them into different cognitive types. By understanding these cognitive types, companies can leverage their characteristics to improve internal training programs. There are two main objectives of this study: the first is to develop relevant topics regarding the cognitive types of quiet quitters, and the second is to understand the cognitive types of quiet quitters themselves. This study adopts the Q method for data collection and analysis, exploring the topic from multiple perspectives. A total of 36 related items were designed, and a survey was conducted with 31 participants who have work experience. According to the results, four types of quiet quitters were identified: the autonomous withdrawal type, the responsibility retention type, the trust deficit type, and the expectation imbalance type. Based on these findings, relevant management suggestions are provided for each type of quiet quitter.