網路團體諮商掃描

本文主要目的是對網路團體諮商的實施狀況做一個初探性的介紹，標題特別以「掃描」這個通用的電腦術語作為論文名稱。研究者安排四名團體諮商員分成兩組，分別對十二名自願參加的團體成員進行各為期六週的團體諮商，每次進行120分鐘。藉由對所有網路諮商參與者的深度訪談所收集到的錄音逐字稿，和兩組總共十二次網路團體諮商內容的文字交談逐字稿，以分析者三角校正的方法進行內容分析與歸類，用以回答「實施網路即時團體諮商的真貌為何？」這個研究問題。本研究比較網路團體諮商與傳統面對面團體諮商方式的歷程，同使也藉由訪談團體諮商員和成員的參與經驗，探索受訪者們從傳統團體諮商方式過渡到網路團體諮商的個人經驗轉變，並透過團體進行內容的逐字稿分析，來了解網路即時團體諮商的真貌，為日後的網路團體諮商工作提供實證基礎，做為實施網路團體諮商的準備。

Although several helping professionals now offer counseling via the Internet, little empirical research exists on how this mode of delivery impacts group counseling process and result. The current study is designed to be a preliminary exploration into various aspects of online group counseling among college students. Twelve members from two counseling groups and four counselors in training were interviewed about their experiences in the six-session online group counseling. All dialogues among the participants in group counseling and in interview sessions were tape-recorded and transcribed. By adopting qualitative research method, the authors used content analysis, open-coding, and investigator triangulation as the ways to analyze research data. Some suggestions regarding online group counseling for group counseling practician, professional training, and future study were recommended.