高科技產業員工之工作負荷、疲勞及健康狀態調查──職安衛與其他部門比較

A Study on Workload, Fatigue, and Health Status among Employees in the High-Tech Industry - Comparison between OSH and Other Departments

本文透過問卷調查，蒐集高科技產業員工的職業危害特性與健康狀況，以了解高科技業員工的作業特性、職業危害、工作疲勞及健康等現況，特別比較職安衛與其他部門員工的差異，提供關心產業職安衛推動的參考。本研究完成的有效問卷共299份，調查發現：受訪之勞工以年輕（小於40歲占61.5%）、高學歷（大學以上占94.3%）、年資較淺（5年以下占45.1%）為主。職安衛部門有2成以上（23%）的員工表示，日常的工作經常伴隨著精神緊張的工作型態，（例如：關乎人命、或可能左右他人一生重大判決的工作），顯示高科技產業職安衛員工的工作普遍存在精神壓力。職安衛部門員工每天使用電腦長達5小時以上的比例達96.8%，高於其他部門，眼睛疲勞等症狀也較常見。雖然過勞分數在統計上皆未達顯著差異，職安衛部門員工的個人與工作相關疲勞得分均為最高。身體疲勞或痠痛持續2星期以上的情況在職安衛部門和其他部門分別為37.2%和40.5%。肌肉骨骼痠痛以頸部、左肩等部位最常見，且職安衛部門的盛行率普遍高於其他部門。整體而言，約有一成的員工自評健康狀況不佳，其中以環安衛部門的醫師確診疾病盛行率較高（40%），尤其以消化系統（42%）、腦心血管（26%）及肌肉骨骼疾病（21%）為主。
這份調查結果顯示，高科技產業勞工的健康及疲勞管理值得重視，特別是職安衛管理人員，其工作壓力與疲勞管理更應加以關注。

The primary objective of this study is to examine the current situation of high-tech industry employees in terms of their work patterns, occupational hazards, abnormal work fatigue, and health characteristics, and to explore the differences between environmental and occupational safety and health (OSH) department and in other departments, to provide a reference for the promotion of occupational safety and health in the industry. The study collected 299 valid questionnaires. The main findings are indicated as follows: The surveyed workforce is predominantly young (61.5% under 40 years old), highly educated (94.3% with a university degree or higher), and relatively new or with less experience (45.1% with less than five years of experience). More than 20% of employees (23%) in the OSH department said that their daily work often involves stressful tasks (e.g., work that concerns human life, or decisions that could significantly impact others' lives), indicating that the work of OSH staff in the high-tech industry commonly involves mental stress.
A high percentage (96.8%) of OSH department employees reported using computers for more than 5 h per day, which is higher than in other departments, and symptoms such as eye fatigue were also more frequently observed. Although there were no statistically significant differences in overwork scores, OSH staff had the highest scores in both personal and work-related fatigue. The proportion of individuals experiencing physical fatigue or soreness lasting more than two weeks was 37.2% in the OSH department and 40.5% in other departments. The most commonly reported areas of musculoskeletal pain were the neck and left shoulder, with a generally higher prevalence in the OSH department than in other departments.
Overall, around 10% of employees rated their health status as poor. Among them, the prevalence of physician-diagnosed illnesses was higher in the OSH department (40%), particularly gastrointestinal disorders (42%), cerebrocardiovascular conditions (26%), and musculoskeletal diseases (21%). This study shows that the health and fatigue management of workers in the high-tech industry deserves attention. Particularly for occupational safety and health professionals, their work stress and fatigue management should be given more attention.