電腦自信心與電腦使用意願之模組探討

A conceptual model of computer self-efficacy and intention to use computers

在資訊科技發達之今日，雖然說資訊科技是一個組織成功與生存的關鍵之一，很多資訊科技的使用者並沒有真正體會到資訊科技所帶給他們真正的益處。其原因有可能是這些使用者對資訊科技的接受度較差。一般而言，無論多麼複雜之資訊科技或多麼有效能之電腦設備，有效的使用資訊科技或電腦設備端賴使用者對這些設備有無正面的態度。而本研究是在找尋所謂的正面因子，是在探討三個變數之關連性。這三個變數分別為電腦經驗、電腦自信心、電腦使用意願。經過統計及分析後之結果發現，使用者之電腦經驗是影響使用者電腦自信心之因子。除此之外，使用者之電腦自信心可分成兩大類型：一為基本應用電腦自信心，另一為進階應用電腦自信心。而造成此電腦自信心分成兩大類型之原因則為電腦經驗的類型。從本研究之結果亦發現使用者之電腦自信心是影響使用者電腦使用意願之因子。因此增加使用者電腦經驗的訓練以及電腦自信心是增加使用者對電腦持正面態度的方法。

Although the realization that information technology is a key to the success and survival of companies in a highly competitive environment, the potential benefits of computers as aids to end user computing may not be fully realized due to poor acceptance by end users. In general, no matter how sophisticated and how capable the technology, its effective implementation depends upon users having a positive attitude towards it. The present study undertakes a thorough exploration of the relationships between three cluster variables: computer experience, computer self-efficacy, and intention to use computers. The results presented that users' computer experience was a major factor to affect user's computer self-efficacy. In addition, users' computer self-efficacy could be divided to two levels, basic and advanced computer self-efficacy by computer experiences. Moreover, users' computer self-efficacy could affect users' intention to use computers.