從員工與組織關係探討派遣勞工的訓練

Temporary Workers' Training: An Employee-Organization Relationship Perspective

近年來企業為了應付高度產業變化與同業間的競爭，除了在技術方面積極創新，保持核心競爭力外，在人力方面審慎地保持彈性與精簡。因此，採用派遣勞工以期望能夠迅速反映瞬息萬變的市場需求。許多有關人力派遣的相關研究，發現企業雇用派遣勞工，可以降低長期固定成本和招募徵選費用，並解決員工再訓練問題。派遣公司如何改善派遣勞工的技能，增加派遣勞工被要派企業雇用的機會就成為一個很重要的議題。本研究的目的是以準職務契約、相互投資、不足投資、超出投資等四種員工與組織關係的型態，瞭解派遣公司投資派遣勞工訓的程度。派遣公司有高度承諾投資在員工的訓練，將有助於提升技能層次。因此，根據文獻探討的結果，提出六個命題，作為未來實證研究假設，以瞭解國內派遣勞工訓練的現況，提供未來派遣公司訓練派遣勞工的參考，增加整體派遣公司投資報酬。

In recent years, the industrial competition has changed dramatically, and enterprises nowadays face not only the challenge of technical innovation, but also the task of how to maintain the elasticity of manpower. To meet the labor market demand, employing temporary workers was a good solution. Prior studies have demonstrated that the advantages for enterprises to employ temporary workers are to reduce long-term fixed cost, to diminish the expense of recruitment, and to save the money of on-the-job re-training. Since temporary workers might be an irresistible mainstream in the labor market, how to enhance temporary workers' skills and create job opportunities are the most important issue for temporary staffing agencies and temporary workers. The purpose of this study emphasizes on the perspective of employee-organization relationship to understand the temporary staffing agencies' willing of investing in temporary workers' training. Thus, according to literature review, we present the current situation of temporary workers' training and proposed six propositions as empirical hypotheses in the future research. It will provide the suggestion about temporary workers' training for temporary staffing agencies.