交友apps親密關係發展歷程的信任建立策略

Strategies of Trust-Building in Close Relationship Development When Using Dating Apps

交友apps作為認識他人的媒介，始終包含與陌生人接觸的不確性，也因此使用者需要不斷地在過程中確認對方的可信任程度。本研究專注於尋找親密關係的使用者，探究其關係發展過程中，建立信任的特徵及其社會意涵。透過對於10位使用者進行半結構式訪談進行分析。本研究發現：在前互動（pre-interaction）階段，真實性是信任建立的關鍵，使用者會在網路上對方呈現的各種資訊中（如照片、自我介紹及聊天時所使用的文字等），盡可能地驗證對方的動機及身分；並在見面時，比對線上資訊與真實對方的一致性作為信任的基礎，在確認一致性之後才會考慮將關係進入到親密關係階段。在進入親密關係階段後，刪除交友apps是展現忠誠的關鍵，但程式仍是可以重新下載，並且資料也都存在，而產生無法完全信任對方的困境。本研究呈現交友apps親密關係發展歷程中，建立信任的互動策略與困境，說明科技帶來的配對便利，讓信任的建立需要不同的互動方式。

Dating apps facilitate connections with strangers, yet inherently involve uncertainty, requiring users to continually assess others’trustworthiness. This study investigates how individuals seeking intimate relationships navigate trust-building processes in the context of dating app interactions. Semi-structured interviews were conducted with 10 users to examine strategies across different stages of relationship development. Findings reveal that in the pre-interaction stage, perceived authenticity—based on photos, self-descriptions, and chat content—plays a critical role. Upon transitioning to offline encounters, users assess the consistency between online portrayals and in-person behavior as a primary criterion for establishing initial trust. As relationships progress toward greater intimacy, deleting dating apps functions as a symbolic act of commitment. Nevertheless, the ease of app reinstallation and the retention of stored user data continue to raise concerns about partner fidelity. This study highlights the evolving nature of trust in digitally mediated intimacy and underscores the socio-technical tensions between algorithmic convenience and emotional security in contemporary relationship trajectories.