國中校長園危機管理與領導之個案研究

A Case Study on Junior High School Principals’Crisis Management and Leadership

本研究旨在探討國中校長於校園危機管理中所展現的微觀政治領導，分析其人格特質、政治考量與策略運用對危機應對成效之影響。校長身為學校最高行政與政治領導者，在面對危機時須展現決策靈活性與高度政治敏感度，兼顧校內外多方壓力。本研究採半結構式訪談法，選取兩位具危機處理經驗之國中校長進行深度訪談，分析其應變歷程與領導策略。研究結果顯示，親和性與盡責性有助於提升校長在危機中的溝通協調與資源整合效能；避免事件政治化則為校長首要政治考量，校長需妥善回應媒體與家長壓力。校長亦強調日常的預警觀察與預防性措施，以降低風險發生率。此外，信任關係與非正式權力運用是微觀政治領導的核心，有助於整合行動者、穩定局勢。危機管理策略則須兼顧制度規劃與人際互動，體現制度與策略彈性的整合實踐。國中校長在校園危機情境下，需融合人格特質、政治敏銳度與微觀政治策略，方能有效化解衝突、維持學校運作穩定。本研究結果期能補足現有危機管理理論中對政治風險處理知討論，也深化微觀政治領導理論在教育領域之應用。未來可進一步加強校長在政治協商與預防性管理上之專業培訓，並建議後續研究可擴大樣本與受訪者教育階段，以提升理論與實務之延展性與全面性。

This study explored how junior high school principals exercised micropolitical leadership during campus crises, focusing on the influence of personality traits, political considerations, and strategic actions on crisis response effectiveness. Using semi-structured interviews with two experienced principals, the research analyzed their decision-making processes and leadership practices. Findings reveal that agreeableness and conscientiousness contribute significantly to effective communication and resource coordination during crises. A key political consideration for principals was preventing school crises from escalating into political controversies, which requires managing media relations and responding to stakeholder pressure. Principals also emphasized the importance of early detection and preventive action through regular student observation and teacher communication. The study highlighted that trust-building and informal power usage are central elements of micropolitical leadership, helping to integrate stakeholders and stabilize situations. Effective crisis management involved not only formal procedures but also flexible, politically informed negotiation strategies. These results extend existing crisis management theories by addressing political dimensions often overlooked in educational contexts. They also deepened the theoretical application of micropolitical leadership in school governance. The study suggested enhancing principals’training in political sensitivity and crisis prevention and encourages future research to broaden the sample and educational levels for greater generalizability