公立幼兒園初任教師親師溝通之困境與因應方式

The Challenges and Coping Strategies of Teacher-Parent Communication for Novice Teachers in Public Preschools

本研究訪談大台北地區公立幼兒園五位未婚女性初任教師，探討其與家長進行幼兒行為之溝通時，所面臨的困境與因應方式。本研究結果有以下四點發現：（1）應對能力影響溝通感受，客觀友善促進良性互動；（2）親師態度影響行為表現，同理鼓勵創造正向溝通；（3）親師立場影響信任關係，互相信任建立親師共識；（4）溝通管道影響親師合作，多元交流開啟合作關係。

This study interviewed five single female novice teachers in public preschools in Taipei to explore the challenges they face and strategies they adopt when communicating with parents about children's behavior. The findings of the study are as follows: (1) Communication experiences are influenced by coping abilities, where objectivity and friendliness promote positive interactions; (2) Parental and teacher attitudes affect behavior, with empathy and encouragement fostering constructive communication; (3) Trust in the parent-teacher relationship is shaped by their respective stances, with mutual trust establishing a shared understanding; and (4) The channels of communication impact parent-teacher cooperation, with diverse interactions opening avenues for collaboration.