機關檔案管理評鑑制度之建立與展望

The Establishment and Prospects of the Records Management Evaluation System for Government Agencies in Taiwan

為強化落實我國機關檔案管理績效評估機制，我國自2020年起推動機關檔案管理評鑑制度，採分級方式辦理。本文旨在敘明我國檔案管理評鑑制度之推動歷程與制度設計，考量諸多實務條件後，係以「先建制度、再擴成效」與「分階段精進」為策略，並以制度奠基、深耕發展與智慧變革3階段為推動進程。目前我國評鑑制度尚處制度奠基階段，與美、韓2國相較起步較晚，但也證明我國評鑑制度推動路徑之正確性與未來精進之必要性，並提出未來應持續強化專業培育與委外履約管理、健全回饋與資料整合機制、彈性週期與專案評鑑、發展多元評鑑方式及擴增評鑑指標，逐步推展我國評鑑制度，同時持續觀察國際評鑑制度發展趨勢，並結合國內實務需求，以穩健務實的策略，將我國檔案管理推向現代化與智慧化的新里程碑。

To strengthen the records management evaluation mechanism for government agencies in Taiwan, the Records Management Evaluation System for Government Agencies has been promoted since 2020, adopting a tiered approach. This paper aims to describe the development process and institutional design of Taiwan’s evaluation system, including two strategies“establishing the system before expanding its effectiveness”and“improvement in phases,”as well as three implementation stages: institutional foundation, cultivation and development, and smart transformation.
At present, Taiwan’s evaluation system is still in the institutional foundation stage. Compared to the United States and South Korea, the establishment of evaluation system in Taiwan started later. However, it allows Taiwan to start on the right track and take future enhancement into consideration. The continuous efforts in the following aspects are recommended: professional training and contract performance management, feedback and data integration mechanism, flexible cycles and project-based evaluations, diverse evaluation methods, and expansion of evaluation indicators. These measures aim to gradually advance the evaluation system in Taiwan, staying aligned with international standards, meeting domestic practical needs, and guiding Taiwan’s records management toward modernization and smart transformation in a stable and pragmatic strategy.