護理職場「安靜離職」之省思及其因應策略

The“Quiet Quitting”in Nursing Workplaces and Coping Strategies

「安靜離職」已成為全球職場中日益普遍的現象，醫療照護體系亦未能倖免。安靜離職並非員工真的離職，而是員工選擇在職場中劃定明確的工作界限，僅完成職責範圍內的任務，不再主動承擔額外付出或投入創新，且降低對工作的熱情與成就追求，轉而重視工作與生活之間的平衡。雖然此現象非全新概念，但於COVID-19疫情期間，醫療體系面臨管理問題加劇，使護理人員的工作與生活失衡情況更為嚴重，進而透過安靜離職維護自身權益及追求工作與生活的平衡。國內目前對護理職場中的安靜離職現象尚缺乏具體論述，本文藉由文獻分析提出安靜離職的成因及其相關影響，並提出具體因應策略，期望引發護理專業的重視與深度省思與因應此一重要議題。

“Quiet quitting”has become an increasingly prevalent phenomenon in various workplaces, including healthcare facilities and organizations, worldwide. Rather than resigning, employees who engage in quiet quitting establish boundaries in their roles unilaterally by focusing solely on their assigned responsibilities without proactively taking on additional tasks or engaging in innovation. This phenomenon is reflective of a reduced enthusiasm for work and a shift away from equating work with life, and instead prioritizing the attainment of work-life balance. Although not a new concept, the COVID-19 pandemic exacerbated management issues within the healthcare system, leading to severe work-life imbalances among nurses. Consequently, many nurses have chosen quiet quitting as a means to protect their rights and restore balance between work and life. Currently, quiet quitting is inadequately discussed or addressed in nursing workplaces in Taiwan. Therefore, this paper was designed to identify the causes and impacts of quiet quitting using a literature analysis and, based on the findings, propose coping strategies in hopes of raising awareness within the nursing profession and inspiring in-depth reflection and effective responses to this critical issue.