老驥伏櫪仍可志在千里？企業對高齡工作者之人力資源協助實務

Can an older man still aim for a thousand miles? Corporate human resource assistance practices for aging workers

現今社會高齡化與少子化問題日趨嚴重。自1993年台灣正式邁入高齡化社會，於2018年步入高齡社會，預估2025年正式進入超高齡社會。政府為維持經濟發展，鼓勵高齡者就業，並提出多項補助及制定相關法規，如今高齡工作者逐年增加，將來逐漸會成為重要的勞動力來源，因此企業如何因應及如何採取相對協助措施成為人力資源領域重要的研究方向。本研究透過半結構式訪談六位企業人資部門主管，了解企業雇用60歲以上工作者可能之顧慮與其面臨之困境、工作現況以及企業對於高齡工作者之協助與實行方式，並歸納整合關於中高齡工作者職場上之具體協助措施。結果顯示，目前企業雇用60歲以上工作者人數比例低，缺乏針對高齡工作者之具體協助措施，對於未來高齡工作者之看法保持樂觀態度，同時認為目前高齡者願意繼續投入職場人數不多。本研究依據上述結果，提出針對企業、高齡工作者與政府，以及未來研究之方向建議。

In contemporary society, aging and low birthrate issues have become increasingly severe. Since 1993, when the nation officially entered an aging society and further progressed to an aged society in 2018, it is projected to become a super-aged society by 2025. To sustain economic development, the government encourages the employment of elderly people through various subsidies and regulations. Consequently, the number of aging workers has been rising annually and is expected to become a significant source of labor in the future. Thus, how enterprises respond and adopt support measures is crucial to human resources research. This study uses semi-structured interviews with six managers in enterprises and human resources to understand concerns, challenges, and current conditions related to employing aging workers. Additionally, it examines support and implementation methods for aging workers and consolidates specific workplace assistance. The results indicate that the proportion of aging workers in enterprises is currently low, there is a lack of specific assistance for them, and while enterprises are optimistic about future aging workers employment, they also recognize the limited willingness of elderly people to continue working. Based on these findings, this study proposes suggestions for enterprises, aging workers, the government, and future research directions.