協力成效與問題的分析：以金擘獎獲獎個案為例   全文下載

An Analysis of Collaboration Effectiveness and Issues: Examples of Golden Thumb Award Recipents

一般探討公私協力議題者多著眼於制度設計、執行等面向，鮮少關注協力之後的成效。加上協力事業都具有高度社會性，公私協力是否真如理論或政府所言，達到節省政府財政負擔、提升服務品質等目的？又能發揮哪些社會性？乃是本文關心的問題。基於此，本文以第一屆到第十屆金擘獎得獎個案為研究對象，透過系統性的問卷調查，並輔以深度訪談，來了解我國公私協力所產生的成效與問題。
研究發現，公私協力能帶來的成效有：（一）經濟效益：公部門可以提升效率和降低風險，私部門能提升組織社會形象與知名度；（二）財政效益：減輕公部門的財政負擔，分散私部門的財務風險；（三）社會效益：提升公私部門的服務品質與專業，深化社會服務的領域與範圍。但協力過程中卻也發現，認知差異是最常見的問題，而履約管理是影響協力能否持續的關鍵因素。最後，本文提出影響協力成效的三項因素，分別是：認清協力事業的特質、強化公私部門對協力對象和協力本質的認知，以及提升公部門的長期契約管理能力。

Researchers of public-private partnership (PPP) generally focus on system design and execution, and rarely on the effectiveness of the partnership. Partnership programs generally are highly social. Therefore, whether public private partnership truly fulfills the objective to ease government financial burden and increase service quality as theory or government itself claims, or what social traits it shows, are the key focuses of this paper. With the award winners of the 1st to 10th Golden Thumb Award as research subjects, this research aims to understand the effectiveness and issues of PPP via systematic survey and in-depth interviews.
Research shows that PPP may achieve the following effectiveness: (1) economic benefit: increase efficiency and mitigate risks for the public sector and enhance social image and reputation for the private sector; (2) financial benefit: reduce financial burden of the public sector and diversify financial risks for the private sector; (3) societal benefit: enhance quality and professionalism of the public sector and expand the scope of social services. However, the most common issue during partnership is the differences in mutual understanding. Contract management is also a key factor in achieving the sustainability of the partnership. In sum, this research proposes three factors which affect the effectiveness of partnership: recognizing the characteristic of partnership, strengthening the understanding of the public sector towards the target and essences of partnership, and enhancing the capability of the public sector in long-term contract management.