國立公共資訊圖書館的創新經營

The Innovation Management of the National Library of Public Information

新冠病毒疫情（COVID-19）蔓延帶給全球前所未有的危機、挑戰及影響。在疫情的衝擊下，國立公共資訊圖書館（以下簡稱國資圖）在既有的創新經營中，也審慎彈性應變，並調整發展出獨特的經營模式，持續注入事業永續發展的元素「創新」，屢獲外界肯定。本文從國資圖的願景與創新策略出發，分享創新讀者服務、創新閱讀推廣、數位科技服務及跨域合作新典範等四方面在COVID-19 疫情期間的創新經營經驗。

The COVID-19 pandemic has caused a global unprecedented crisis, challenge, and influence since 2020. Almost of the libraries around the world had been forced to close for a period of time due to the severe pandemic. However, National Library of Public Information (NLPI) has shown its flexibility in library management and user service to carefully adapt to the change and challenge. Innovation is a key element of sustainable development that NLPI has been adopting to transform its library management and services so that the Library has earned recognition for its outstanding performance. This paper first explains NLPI’s vision and innovation strategies, and followed to share NLPI's experiences of innovative reader services, innovative reading promotion, digital technology, and cross-filed collaboration during COVID-19 pandemic.