航空警察之安檢勤務人力供給規劃

MANPOWER SUPPLY PLANNING FOR AVIATION POLICE SECURITY INSPECTION DUTIES

本研究考量不同時段之人力需求與其相關的限制，應用數學規劃構建兩個機場航警安檢人力供給規劃模式。第一個模式是以最小化總航警人力供給時數為目標，構建機場航警勤務人力供給規劃基本模式。由於實務上多餘人力並非僅是只有成本的增加，也有可能另外運用而為組織帶來額外之價值。因此，本研究構建另一個考量多餘人力價值之人力供給模式。本研究使用數學規劃軟體CPLEX直接求解二模式。為適當評估模式之效益，本研究以國內某航警局Z分局之相關資料加上合理的假設進行範例測試，並針對不同參數進行敏感度分析。結果良好，顯示本研究模式應可作為決策者之規劃輔助工具。

The study considers manpower demand in different periods with the related constraints and apply mathematical programming techniques to construct two airport aviation police manpower supply planning models. The first model uses the objective of minimizing the total hours of manpower supply to formulate the basic model of aviation police manpower supply planning for security inspection duties. In practice excessive manpower does not only result in an increase of cost. With a suitable use the excessive manpower may bring additional value to the organization. Therefore, the manpower supply model that considers the value of surplus manpower is also built. These models can be optimally solved using the mathematical programming software CPLEX. To suitably evaluate the proposed models, we perform a case study using the relevant data with reasonable assumptions from a domestic aviation police bureau. A number of sensitivity analyses for different parameters are also conducted. The results are good, demonstrating that the proposed models could be useful planning support tools for the decision maker.