探索Web2.0環境下圖書館的異質知識服務

Applying the Concept of Web2.0 to Discuss the Heterogeneous Knowledge Services of Library

Web2.0是近來流行的名詞，多數文獻由技術視角談論Web2.0的應用，由圖書館的本質、人們日常生活知識需求等社會學的角度談論的文獻卻相對缺乏。本文由圖書館在網路時代面對的挑戰談起，強調圖書館的本質及蒐集知識的特色不同於網路資源，接著以Web2.0的思維提出圖書館可能在異質知識服務的四方面應用建議。

The concept of “Web 2.0” is more popular in recent years and refers to a perceived new generation of web-based communities and services. Advocates of the concept think it provides a relatively new approach to addressing librarian's concerns, especially when libraries face the challenges of the rich resources and rapid search engine service in Internet. So, most papers describe the technology infrastructure of Web 2.0 and suggest libraries to apply that to change their service. This article attempts to discuss the implementation of the idea of Web 2.0 from a different perspective, proposes that libraries should return to the essence of library and the knowledge need of the users in daily life, and suggests four kinds of heterogeneous knowledge services of libraries in Web2.0 age.