提升職能之商務禮儀教學法實踐（The Practice of the Teaching Method for Business Manners to Improve Competency）

キャリア形成に資するビジネスマナーの指導法

日語系學生求職第一關面試能否獲得青睞，以及未來職場表現順暢與否，除了日語運用能力外，商務禮儀也是不可忽略的一環。林（2018）提出了｢日本商務禮儀十招｣的教學內容。內容包括:服儀、寒暄、行禮、名片交換、開門關門、奉茶、笑容、電話轉接、上下座、送客等十項，並以4-6小時完成課程為目標進行教學。本稿係｢十招｣教學法實踐成果報告。在有限的教學資源之下，筆者嘗試探索｢必要最小限度｣的教學法。除了內容說明與動作指導外，並提出建構文化空間及製作錄影教材之構想，以提升學習動機與效率。商務禮儀教學考驗教師自我成長的學習力。而學生大多數認同日本商務禮儀之重要性，這不僅是提升職能，也是落實跨文化能力教學的重要項目。

One of the keys of whether a Japanese major would win favor over other candidates and whether he would do will at work in the future is his business manners. Lin (2018) proposed the syllabus for the “Ten Tips for Japanese Business Manners”. The course can be completed in 4 to 6 hours. The course covers 10 topics, including: dress codes, bowing, business card exchange, opening/closing doors, tea ceremony, etc. This study is the final report for the practice of the teaching method for the “Ten Tips”.Under the constraint of limited teaching resources, the author of this study aimed to explore the ''minimum necessary requirement'' teaching method and proposed the idea of constructing cultural space and producing video teaching materials, for the purpose of increasing learning motivation and learning efficiency. Teaching business manners is a challenge of teachers'learning ability for self-growth. Most students can identify with the importance of learning Japanese business manners, which is essential for not only improving competency but also implementing the teaching of cross-culture adaptation.