台灣銀行業外派人員之社會支持、組織承諾對工作績效之影響──職家衝突與文化距離之調節效果

The Impact of Social Support, Organizational Commitment on Job Performance Expatriate in Taiwan Banking Industry: Work-Famliy Conflict and Culture Distance as Moderators

近年來台灣對外之國際企業投資與經貿活動頻繁，國內企業為邁向國際化與全球化，台灣銀行業的海外分支機構有不少外派人員，可能容易產生職家衝突、文化距離，及組織承諾等問題，並進而影響外派人員的工作績效與任務的完成。再者，台灣銀行業者設立海外分行或子行，對我國企業國際化是一股非常重要的財務支援力量，相當值得學術界深入研究。本研究採問卷調查法做研究，進行資料彙總歸納及統計分析，以期獲得影響台灣銀行業外派人員工作績效的前因及相關之調節及中介因素情形，以作為政府產業政策及銀行業外派員工之決策參考。

Domestic enterprises in Taiwan are moving towards internationalization and globalization because of the frequent international corporate investment and economic & trade activities in recent years.. There are many expatriates were assigned to foreign branches or subsidiaries in Taiwan banking industry. It is tended to have the problems of work-family conflict, culture distance, and organizational commitment. Furthermore, it is possible to influence their job and task performance. In addition, foreign branches or subsidiaries of banking industry were established in order to support the finance of Taiwan’s overseas enterprises. This study aims to complete the tasks of Expert Consultation, questionnaire survey in above or more cities as well as to integrate the data, opinions and statistical analyses in order to acquire the antecedents to the job performance of expatriates for domestic banks and the related moderators and mediator factors. The findings of this study will be available offering as the important reference for the governmental industry policy and banking female expatriate decision making.