台灣設計業者之逆境商數、工作壓力、工作價值觀與離職傾向之相關研究

The Relative Study of Taiwan Design Practitioner's Adversity Quotient, Job Stress, Work Values and Turnover Intention

台灣在全球化衝擊下，產業競賽早已從早期代工業轉成腦力和創新的產業，設計這門行業即是腦力與創新的新產業，從事設計業的工作者也逐年攀升，如何讓企業組織能辨識人才，找出人才，培養卓越的設計人才，是相當重要的課題，以提昇台灣產業的競爭力；目前台灣現今對於逆境商數的研究逐漸增加，但針對台灣設計業者的樣本探討甚少，本研究目的係針對台灣設計產業工作者的工作特性，以問卷調查方式，探究其逆境商數、工作壓力、工作價值觀與離職傾向相互間的影響，及逆境商數與工作價值觀對工作壓力、離職傾向是否具有中介效果，經研究實證結果得知，台灣設計業者的工作壓力、逆境商數、工作價值觀與離職傾向相互之間都具有顯著正向的影響，且逆境商數、工作價值觀對工作壓力與離職傾向皆具有部分中介效果。

Globalization has caused competitive industries in Taiwan to transform from original equipment manufacturers to creative and innovative industries, such as design. Workers engaged in design industry has increased year by year. In order to make Taiwan more competitive in the industry, it's a very important issue that how business organization can identify talent, find talent, and wltivate out standing designer. To date, research on adversity quotient (AQ) has increased; however, few studies have been done on. AQ of designers in Taiwan. The present study aimed at investigating the nature of work of designers in Taiwan through a questionnaire survey method. To identify the correlation among adversity quotient (AQ), job stress, work value, and turnover tendency, as well as whether AQ and work value mediate the relationship between job stress and turnover tendency. The empirical results showed that the job stress, AQ, work value, and turnover tendency of designers in Taiwan correlated significantly and positively. In addition, AQ and work value mediated the relationship between job stress and turnover tendency.