探討大學體育館RFID門禁系統使用意圖之研究——以科技準備度和科技接受模式為理論基礎

A Study of the RFID Door Security System in the University Sports Center Use Intention-Technology Readiness and Technology Acceptance Model

近年來，隨著無線射頻辨識系統（Radio Frequency Identification, RFID）技術運用於相關領域之創新服務應用研究發展，部分以人力作業之產業亦逐漸被科技產品所取代，顯然已成為目前的趨勢。然而，在過去研究中有關無線射頻辨識技術導入運動場館之研究並不多，因此本研究以科技準備度作為研究中之外部變項，探討RFID門禁系統認知易用性與認知有用性於使用態度及行為意圖之關係，並以逢甲大學運動代表隊學生為受試樣本，採便利抽樣方式進行問卷調查，共計獲得有效問卷376份。研究結果顯示：（一）樂觀性對認知有用性有正向影響；（二）樂觀性對認知易用性無正向影響；（三）創新性對認知有用性有正向影響；（四）創新性對認知易用性無正向影響；（五）不適應性對認知有用性無負向影響；（六）不適應性對認知易用性無負向影響；（七）不安全性對認知有用性有負向影響；（八）不安全性對認知易用性有負向影響；（九）認知易用性對認知有用性有正向影響；（十）認知有用性對使用態度無正向影響；（十一）認知易用性對使用態度有正向影響；（十二）使用態度對行為意圖有正向影響，並根據研究結果提出將RFID門禁系統操作簡易化、提升安全防護等適當的建議，以供相關領域之參考。

In recent years, with RFID applied in the related fields of innovation service research and development, technology products gradually replace parts of manpower industry apparently seems to be the current trend; however, there are still few studies that focus on RFID technology in sports centers in the existing scholarship. Therefore, this study uses technology readiness as the external variable and investigates the relationships of perceived ease of use and perceived usefulness to attitudes towards usage and intentions to use RFID door security systems. Questionnaire surveys were conducted on students from the sports teams of Feng Chia University using convenience sampling. A total of 376 valid questionnaires were returned. The results of this study show: 1. Optimism has positive impacts on the perceived usefulness, 2. Optimism has no positive influence on perceived ease of use, 3. Innovativeness has a positive impact on the perceived usefulness, 4. Innovativeness has no positive influence on perceived ease of use, 5. Discomfort has no negative impact on the perceived usefulness, 6. Discomfort has no negative impact on the perceived ease of use, 7. Insecurity has a negative impact on the perceived usefulness, 8. Insecurity has a negative impact on the perceived ease of use, 9. Perceived ease of use has a positive influence on the perceived usefulness, 10. Perceived usefulness has no positive effect on the attitudes towards usage, 11. Perceived ease of use has a positive influence on the attitudes towards usage; 12. Attitudes towards usage has a positive influence on behavioral intentions Based on the study result presented simplified operation of RFID entrance security system to enhance security and appropriate suggestions for the reference of the related fields.