台灣認知心理學的應用：從認知研究到科技脈絡裡的人性化設計

The Applications of Cognitive Psychology in Taiwan–From Cognitive Research to Human-Centered Design in the Context of Emerging Technology

本文回顧科技脈絡下的台灣應用認知心理學研究，並將1970 ~ 2012期間相關研究依其在硬體系統、介面設計、產品開發、錯誤診斷與人為疏失、人員甄選、環境系統上的應用能力加以整理與呈現。這些應用認知研究的發展受國際與本土的社會與產業脈絡影響，研究焦點由複雜系統（航空、核電、環境）轉為簡單系統（3C、手持裝置），研究議題由操作的安全轉而注重介面的人性化設計。政府部門與產業對於認知心理學應用能力認識不足以及應用議題理論研究的缺乏是目前相關研究面臨的主要挑戰。

This article reviews applied cognitive research in the context of emerging technology in Taiwan. Research findings between 1970 and 2012 are reviewed according to their domains of application, i.e., hardware system, interface design, product development, error diagnosis and human error, personnel selection and environmental system. As research efforts in these domains were affected by international and local social and industrial contexts, the focus of research interests progressed from complex systems (i.e., aviation, nuclear power plant and environment) to simple systems (3C products, handheld device). The purpose of research also evolved from the promotion of operation safety to humancentered design processes. One of the main current challenges is the insufficient recognition of potential contributions of cognitive psychology to the wide spectrum of applied issues in both government section and the industry. The scarcity of theoretically-driven research in applied cognitive psychology constitutes yet another one.