諮商初期晤談感受與諮商滿意之研究：以大學諮商中心焦慮依附風格傾向之學生為例

The Study of Session Impact and Counseling Satisfaction in the Initial Stage of Counseling: Students with Preoccupied Attachment Style from University Counseling Centers as Examples

本研究旨在探討接受大學諮商中心個別諮商的學生，在前3次諮商時，在晤談感受的變化，及晤談感受與諮商滿意的關係。本研究之參與者係指2014年10月至2016年1月間，至臺灣地區9所大學諮商中心尋求諮商的學生，共77位。研究之工具包含修訂後之第五版晤談感受評量問卷和諮商滿意量表。本研究之結果顯示，晤談感受的深度性、順暢性、正向性和激動性間存有中度相關（相關係數：.55～.72）。以相依樣本變異數分析及Scheffe檢定，其結果顯示參與者在第3次諮商的深度性、正向性、激動性的得分顯著高於第2和第1次；順暢性的得分，第2次也顯著高於第1次。逐步迴歸分析顯示：深度性可解釋諮商滿意54.3％的變異量。深度性和正向性可解釋諮商滿意63.5％的變異量。本研究主要之結論是參與者感受晤談的深度性、正向性越高，對諮商滿意也越高。 The study investigated the change of session impact during the first three counseling sessions and the relationship between session impact and counseling satisfaction from clients who took counseling service in their university counseling centers. Participants of this study were 77 students who sought individual counseling between October, 2014 and January, 2016 from nine universities in Taiwan. The research instruments included the revised Session Evaluation Questionnaire (SEQ-5) and the Counseling Satisfaction Inventory (CSI). The four dimensions of the revised SEQ-5, namely the depth, smoothness, positivity, and arousal, were moderately correlated with each other (.55-.72). Both the analysis of variance (ANOVA) and Scheffé method showed significantly higher scores of the third session than those of the previous two sessions on the dimensions of depth, positivity, and arousal. Regarding the smoothness dimension, the scores of the second session were significantly higher than those of the first session. Findings of the stepwise regression analysis showed that the depth dimension explained 54.3% of the variance of counseling satisfaction. In addition, the dimensions of the depth and the positivity together explained 63.5% of the variance in counseling satisfaction. The major conclusion of this study shows the higher the scores on the dimensions of the depth and the positivity, the greater in counseling satisfaction.