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篇名
The comparison analysis of Taiwanese and Thai flight attendants on willingness to communicate in foreign functional language
並列篇名
The comparison analysis of Taiwanese and Thai flight attendants on willingness to communicate in foreign functional language
作者 林粹嬰
英文摘要
Based on the situation that all non-native English speaking employees have to adopt English as their functional language, this study aims to investigate the willingness to communicate in foreign functional language in the multinational environment, based on the operationalization concept of willingness to communicate that consists of self-perceptions of willingness to use English for communication, communicative self-confidence, and frequency of using English for communication. Data was obtained from 257 flight attendants, who are currently working for Taiwan’s international airline companies, participated in the study. The result shows that there are positive correlations between the three components of willingness to communicate in foreign functional language. In addition, Taiwanese flight attendants have less willingness to communicate in foreign functional language when compare the score with Thai flight attendants.
起訖頁 44-64
關鍵詞 Willingness to communicateforeign functional languagecross-cultural communication
刊名 科技與人力教育季刊  
期數 201812 (5:2期)
出版單位 國立臺灣師範大學科技應用與人力資源發展學系
該期刊-上一篇 資源彈性對於創新績效影響之研究:以關係學習能力、知識分享能力為中介變項
 

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