企業社會責任與員工幸福感－－志工角色認知的中介作用

Relationship between Corporate Social Responsibility and Employee Well-being: Mediating Effect of Voluntary Service Perception

近年我國對企業倫理日益重視，企業界紛紛開始響應推動企業社會責任（corporate social responsibility, CSR）。部分企業在呈現企業社會責任時採用鼓勵員工參與志願服務的方式進行，根據文獻記載，志願服務為深度休閒的一種呈現，然則員工在參與志願服務的過程中是否可以抒發壓力、給予心靈寄託或增加個人幸福感成為本研究的動機。本研究旨在探討企業社會責任、員工幸福感，以及志工角色認知的關係，並進一步探討志工角色認知是否在CSR與員工幸福感之間產生中介作用。本研究採問卷調查法，以曾經獲得CSR 獎項之企業員工為問卷調查對象，採便利取樣的方式。本研究結果顯示：（1）企業社會責任對志工角色認知有顯著正向影響；（2）企業社會責任對員工幸福感有顯著正向影響；（3）志工角色認知對員工幸福感有顯著正向影響；（4）志工角色認知對企業社會責任與員工幸福感產生部分中介效果。"

Corporate in Taiwan has begun to promote the idea and activities of corporate social responsibility (CSR) in the past years, in which voluntary service is one of the activities involved. The purpose of this study is to testify the relationship between corporate social responsibility and employee well-being. In this study, we collected data from employees of companies that have been awarded the CSR prize in past decade. Descriptive statistics, Pearson’s correlation analysis and multiple regression analysis are used to analyze data collected. The results were as follow: (1) CSR has positive influence on voluntary service perception; (2) CSR influences employee well-being positively; (3) Voluntary service perception impacts employee well-being positively; (4) Voluntary service perception has partial mediating effect on the relationship of CSR and employee well-being.