從社會企業觀點探討地方博物館合作關係：以「台北縣立鶯歌陶瓷博物館」為例

Exploring the Cooperative Relationship among Local Museums from the Social Enterprise Perspective：The Case Study of Taipei County Yingge Ceramics Museum

本文以台北縣立鶯歌陶瓷博物館為個案，運用社會企業觀點，探討該館與外部組織的合作關係。本文藉由既存檔案資料、參與觀察及質性訪談等方式，彙整研究資料，初步分析後發現，該館與外部組織間的合作關係，包括：建立網絡、協調、整合等三種形式。而影響這三項合作關係形成的原因，除資源因素外，領導者的人際關係與組織形象，皆是重要影響因素。另外，本研究亦發現，由於組織活動的動態本質，因此透過活動而形塑之合作關係，亦是動態的；且合作對象與合作關係的形式，亦會隨組織發展階段，而有所不同。最後，本研究以社會企業的構成要素：經濟價值、社會價值、創業精神及地方發展等四項為基礎，提出一評估框架，有益於博物館經營者，擇選合作關係形式，及檢視合作效益之用。

From the perspective of social enterprises, this research aimed to investigate the cooperative relationship between museums and other external organizations. We chose the Taipei County Yingge Ceramics Museum as the case of our study, and used the following methods of data collection: the analysis of archived data, participant observations, and qualitative interviews. Our findings concluded that, first of all, the cooperative relationship between museums and external organizations typically took up one of the following three forms: connection, coordination, and integration which depended largely on the availability of resources, the personal relationship of the curators（or the directors）, and the public image of the museums. In addition, we also found out that, since the cooperative relationship was built upon activities, it also inherited the dynamic nature from the organizational activities. The forms of cooperative partners and cooperative relationships varied in different developmental stages of the museums. Based on these findings, we recommended an evaluative framework, grounded in economic value, social value, entrepreneurship, and local development, to help the managements of museums choose the proper forms and evaluate the efficiency of cooperation.